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Warranty Information

All Products: 1-Year Replacement Limited Warranty (Excluding Pre-Built Headlights)

Lit Lightz carries a 1-year limited warranty on all products, for manufacturing defects or product failure.

If you have an issue with any product, we will diagnose the issue with you, and you may be required to answer questions or assist in the diagnosis. 

For approved warranty claims, Lit Lightz will replace the defective product with the same product or, if it has been discontinued, one comparable in performance and value.

U.S. Customers: All shipping costs are covered by Lit Lightz. In most cases, you will immediately receive the new products. However, in some cases, you may need to use a provided return label to send back items first.

International Customers: Will need to pay for shipping the replacement, please contact support@litlightz.com 

Pre-Built Headlights

Lit Lightz is not responsible for any manufactures defects on aftermarket headlight assemblies. Including but not limited to, clear housing, assembly case, brackets, wiring, watertight (leakage, condensation) Projector/ bowl defects or output quality.

Pre-Built Headlights Warranty

Lit Lightz offers 1 year limited warranty on all custom headlight builds. If you have an issue with any product, we will diagnose the issue with you, and you may be required to answer questions or assist in the diagnosis. 

This warranty only covers any defective parts i.e Demon eyes, Halos, Color Chasing Boomerangs or LED boards, it does NOT cover labor to replace the part or full headlight housings (in some cases we will not charge you labor to replace the defective item, it will be determine on a case by case scenario)

You will be giving 2 options, if we determine the product is defective.

1. We will send you the replacement part and have yourself or someone else help you install it. (if applicable) 

2. You can send the headlight or headlights back to us for repair. NOTE you will be responsible for shipping both ways!

Please contact us at support@litlightz.com for further information.

    File a Warranty Claim here

    Stipulations

    All schedules are based on the number of days between original purchase date.  All warranties are non-transferable. Warranty terms and policies are subject to change without notice.

    All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following: 

    • Negligence: Improper installation or improper use, including using or installing any product in a manner not specified by Lit Lightz, or damage caused by improper installation. 
    • Abuse: Damage beyond the limits of "normal wear and tear."
    • Unauthorized Repair: Repair service performed or attempted by an unauthorized party. 
    • Unauthorized Dealer: Purchase of items through any unauthorized party. 
    • Modification or Tampering: Opening, disassembling, cutting wires, or in any way tampering with any product in a manner not specified by Lit Lightz

    Additional Disclaimers

    Please refer to local and state laws for the proper use of this product! Improper installation of electrical products such as lighting could cause damage to a vehicle’s electrical system or connected devices. Practice extreme caution and follow all established safety procedures and common sense best practices. This product could require the handling of high voltage wiring. Electricity could cause injury or death. Professional installation is recommended. Lit Lightz will not be held responsible for any damage or cost whether direct or indirect incurred by the consumer in relation to any Lit Lightz Product. Lit Lightz reserves the right to alter or amend any portion of the aforementioned warranty above.